Terms and Conditions - M/S Uttarakhand Odyssey Tours
Last Updated: 09-October-2023
Welcome
to Uttarakhand Odyssey Tours! Before using
our services, please carefully read and understand the following terms and
conditions, as they govern your relationship with our agency.
1. Acceptance of Terms
By
using our website or booking services, you agree to comply with and be bound by
these terms and conditions. If you do not agree with any part of these terms,
please refrain from using our services.
2. Booking and Payments
2.1. Bookings: All bookings are subject
to availability and confirmation. We reserve the right to cancel or amend
bookings if necessary.On confirmation of booking your contract is with
Uttarakhand Odyssey Tours. A contract exists between us when we confirm your
tour/travel services and have received the deposit amount from your end.
2.2. Payments: Payments for bookings
must be made as specified during the booking process. In general cases , a minimum deposit of 50%
of the total cost is to be paid by you to Uttarakhand Odyssey Tours . The
deposit is required to hold the booking on a confirmed basis. Balance payment is to be made , 7 days prior to the date of start of
services. Prices are subject to change without notice but will be confirmed at
the time of booking.
Note: Apart from above, in case of
bookings for special train journeys, hotel or resort bookings during the peak
season (X-Mas, New Year, Pushkar Fair, Diwali etc) full payment is required to
be made at the time of booking itself.
2.3. Mode of Payment : Domestic clients can make payment
using any of the following methods:-
○ By Scanning Our QR Code.
○ By Online Credit Card
Payments.
○ By Online Debit Card
Payments.
○ By Cash / Cheque / Demand
Drafts.
○ By Bank Transfer (RTGS ,
NEFT & IMPS).
○ By Offline Credit Card
Payments using Swipe machine.
● In case of payment through
credit/ debit card, 2% bank charges would be levied over and above the
total amount.
● All payments should be
free and clear of any withholding tax and deduction.
● Bank charges, if any, for
remittance (by remitting bank or by intermediary bank) would be strictly borne
by the payer.
3. Cancellation and Refund Policy
3.1. Cancellations: Cancellation policies vary
depending on the travel package or service booked. Please refer to the Cancellation & Refund policy
page link provided on our website footer.
3.2. Refunds: Refunds, if applicable,
will be processed according to the terms of the cancellation & refund
policy.Please refer to the Cancellation & Refund policy page link provided on our website
footer. Please allow sufficient time for processing.
4. Travel Documentation
4.1. Passports and Visas: It is your responsibility
to ensure you have valid passports, visas, and other required travel documents
for your trip.
5. Travel Insurance
We
strongly recommend purchasing travel insurance to protect against unforeseen
events such as trip cancellations, medical emergencies, or lost luggage.
6. Changes and Cancellations by M/S Uttarakhand Odyssey Tours
In
the event of unforeseen circumstances, we reserve the right to make changes to
your travel plans. We will do our best to provide suitable alternatives.
7. Liability
7.1. M/S Uttarakhand Odyssey Tours is not
responsible for any injuries, accidents, or losses incurred during your trip.
7.2. We are not liable for any
third-party services booked through our agency. Please review the terms and
conditions of those providers.
8. Privacy Policy
Your
privacy is important to us. Please review our Privacy Policy to
understand how we collect, use, and protect your personal information.
9. Governing Law
These
terms and conditions are governed by the laws of the
laws of India or other regulatory authorities . Any disputes will be
subject to the exclusive jurisdiction of the courts in Kashipur, Dist. Udham
Singh Nagar, Uttarakhand Jurisdiction.
10. Contact Us
If
you have any questions or concerns regarding these terms and conditions, please
contact us at :
M/S Uttarakhand Odyssey Tours
Manila
enclave, Ramnagar Rd, opposite The Village Restaurant,
Kashipur,
Uttarakhand 244713
Mobile :
8006000287
Email: info@uttarakhandodysseytours.in
By using our services, you
acknowledge that you have read, understood, and agree to these terms and conditions.
M/S Uttarakhand Odyssey Tours reserves
the right to update or modify these terms at any time, so please review them
periodically.